We accept returns or exchanges only in the following cases:
- Wrong item received
- Product damaged on arrival
- Size mismatch (for eligible apparel)
To initiate a return, you must:
- Email us at contactispira@gmail.com within 3 days of delivery with your order ID.
- Provide clear product photos along with a full unboxing video recorded from the moment the package is opened.
- The unboxing video is mandatory for all return and exchange requests.
- After receiving your request, our team will conduct a quality check. Once approved, the return or exchange will be processed.
Tracking your order is easy! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this number to track your order’s status on our Order Tracking page.
We accept major credit cards (Visa, MasterCard, RuPay) and RazorPay, UPI, PHonePay, GooglePay, AmazonPay, Bhim UPI for secure and convenient payments.
Yes, we offer international shipping to most countries. Shipping fees and delivery times may vary based on your location. Please refer to our Shipping Information page for more details.
You can reach our friendly customer support team through our Contact Us page, where you’ll find a contact form and our email address and you can also whatsapp us at +91 9294535389. We’re here to assist you with any questions or concerns you may have.
We provide detailed size charts for each product to help you find the perfect fit. Please refer to the size chart on the product page to ensure you choose the right size.
We process orders quickly to ensure fast delivery, so modifications or cancellations may be limited. Contact our customer support as soon as possible, and we’ll do our best to assist you.
Yes, we offer gift wrapping services for a small additional fee. You can select this option during the checkout process.
Care instructions can usually be found on the product’s care label or on the product page itself. We recommend following the provided guidelines to ensure the longevity and quality of your items.
Yes, we offer online ordering with shipping options available. Contact us for more information.
Absolutely! Join our newsletter to receive exclusive offers, promotions, and updates on the latest fashion trends. You can sign up at the bottom of our homepage.
Creating an account is easy! Simply click on the “Sign Up” link at the top of the page and follow the prompts to enter your information. You’ll then have access to order history, wishlists, and faster checkout.
If an item you’re interested in is currently out of stock, you can sign up for notifications to be alerted when it becomes available again. Just enter your email on the product page, and we’ll notify you as soon as it’s back in stock.
Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.
Any questions or concerns you'd like to ask?
If you're confused about anything or need clarification, we’re just a message away. We believe in open communication and quick solutions. Your feedback helps us serve you better, so don’t hesitate to reach out.
Modern, clean, and quietly confident. A curated lineup of relaxed essentials and timeless silhouettes crafted to keep your style refined, effortless, and always relevant.
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